We wish to inform you of our commitment to the protection of personal information in accordance with Bill 25 – An Act respecting the protection of personal information in the private sector. At Terre à boire, we consider the confidentiality of your data as an absolute priority, and we take measures to ensure the security and protection of your personal information.
When you do business with us, for a reservation, for an order, we may collect certain personal information such as: your first and last names, your telephone number, your email address, your payment information.
We use this personal information only for legitimate purposes related to our operations, such as reservation management and purchase processing.
We use a third-party payment service provider to process all credit or debit card transactions. Your payment information is collected and managed securely by our payment service provider, and our brewery does not record this information.
In this Policy:
“Personal Information” means any information or data concerning a natural person that allows them to be identified or that, individually or in combination with other information or data, allows them to be identified.
“you” refers to you as a customer of Terre à boire. This Policy covers the following aspects of personal information protection:
Terre à boire has designated an individual responsible for compliance with this Policy.
The responsibility for ensuring Terre à boire’s compliance with the Policy rests with the Personal Information Protection Officer, even though other persons within Terre à boire may be responsible for the day-to-day collection and processing of Personal Information. Other persons within Terre à boire may also be delegated to act on behalf of the Personal Information Protection Officer.
The purposes for which Personal Information is collected:
Terre à boire may send you electronic messages such as emails only regarding Terre à boire services and/or products and/or services for which you have already contacted us.
We are committed to obtaining consent before collecting an individual’s personal information. In certain circumstances, however, consent to the use or disclosure of Personal Information may be obtained after collection but before use (for example, when Terre à boire wishes to use Personal Information for purposes that had not been previously identified).
Consent may be explicit or implicit and may be provided directly by the person or by their authorized representative.
We favor obtaining explicit consent, whether verbally, electronically or in writing. However, implicit consent may be reasonably inferred from a person’s action or inaction. For example, providing a name and address to receive a publication or a name and telephone number to obtain a response to a question is considered implicit consent to the collection of information containing personal information.
Your implicit or explicit consent for internal use of your Personal Information is required.
Your explicit consent for the disclosure of your Personal Information is required, unless otherwise indicated in applicable law. For example, for legal, medical or security reasons, it may be impossible or impractical to obtain consent.
You may withdraw your consent (if applicable) to the processing of your Personal Information in our possession by contacting us at any time, subject to legal or contractual restrictions and reasonable notice.
The collection of Personal Information will be limited to the Purposes determined by Terre à boire. The Information will be collected in a fair and lawful manner.
Terre à boire will specify the type of Personal Information collected as part of its information management policies and practices. Personal Information collected may include, but is not limited to:
Limiting Use:
Your Personal Information will not be used or disclosed for purposes other than those for which it was collected, except with your consent or unless otherwise required by law.
Limiting Disclosure:
As part of their work, our employees may need to access your Personal Information, for example, when you contact us or request assistance. Their access is limited to what is necessary for the performance of their duties.
Limiting Retention:
We retain your personal information for as long as necessary to achieve the purposes for which it was collected and in accordance with applicable legal requirements. Once the purpose of collection is accomplished, we delete or anonymize the data securely.
Terre à boire strives to protect your Personal Information according to their degree of sensitivity.
Terre à boire strives to adopt the necessary security measures to ensure the protection of Personal Information collected, used, disclosed, held or destroyed.
Terre à boire’s security measures aim to protect Personal Information against loss or theft and against unauthorized access, disclosure, copying, use or modification.
The nature of security measures will vary depending on the type of information collected and the degree of sensitivity of the Personal Information collected, the quantity, distribution and format of the Personal Information as well as storage methods.
Protection methods include: (i) physical measures (for example, restricting access to offices); (ii) administrative measures (for example, security authorizations); and (iii) technical measures (for example, the use of passwords).
Terre à boire will make its staff aware of the importance of protecting the confidentiality of Personal Information and particular care will be taken when destroying or anonymizing Personal Information (if applicable), to prevent unauthorized persons from accessing it.
For all navigation functions of Terre à boire websites (under the domain name www.terreaboire.com) to be fully functional, your computer and the website server exchange certain information of a technical nature.
These are fragmented and do not allow you to be identified.
Cookies are small text files that are downloaded when you visit certain pages of a website and are stored in the memory of the device you are using.
Cookies (commonly called cookies) are used to update and optimize our websites based on your use and needs.
Terre à boire and its suppliers use the Google Analytics platform to analyze the use of Terre à boire’s digital platforms for statistical purposes and website improvement.
The following information is collected through a cookie:
This information may also be used by Terre à boire and its suppliers to design, improve or market products and services. It is collected and stored by Google on servers that may be located outside Canada. However, this information is not shared by Terre à boire with external parties. You can manage browsing cookies.
If you wish, you can prevent Google from collecting data relating to your use of Terre à boire websites by downloading the browser add-on that disables Google Analytics.
What are cookies used for?
Cookies are commonly used by websites. They allow various functions to be performed and are distinguished by their different roles.
To manage cookies generally in a particular browser, consult the following pages:
You can also generally manage cookie storage by modifying your smartphone settings:
To manage cookies specifically on our website, you can click on the link at the bottom of the page at any time. These choices are valid for a maximum of 30 days. Note that this management of browsing cookies is associated with the browser and device you are using, so if you use another device or browser for your next visit, the banner asking you to manage your browsing cookies will reappear.
Mandatory Functional Cookies
These cookies are essential to the proper functioning of our website; therefore you cannot delete them.
They allow you to:
The following information is notably collected:
| Cookie Name | Use |
| _GRECAPTCHA | reCAPTCHA is a free service from Google that helps protect websites from spam and abuse. A “CAPTCHA” is a Turing test to distinguish humans from robots. |
| pll_language | This cookie is set by the Polylang plugin for websites powered by WordPress. The cookie stores the language code of the last page viewed. |
Statistical Cookies
These cookies allow us to know how our websites are used and their performance, to establish usage statistics and to determine the frequency and usage volumes of the various elements composing our websites (sections and content visited, paths). These elements also allow us to improve the relevance and ergonomics of our services to better meet your needs.
The following information is notably collected:
install the browser add-on to disable Google Analytics on all websites you visit.
| Cookie Name | Use |
| Google Analytics (__utm*) | Analyze the use of our website in order to improve it. You can install the browser add-on to disable it on all websites you visit. |
| _ga | This cookie is used for Google Universal Analytics analysis. It allows tracking the performance of pages viewed by website users. |
| _ga_JTR8X7S9JJ | This cookie is used for Google Universal Analytics analysis. It allows tracking the performance of pages viewed by Site users. |
| _gid | This cookie is used by Google Universal Analytics to record a unique identifier to generate statistical data on how the visitor uses the Site. |
Embedded content from other websites
Articles on this website may include embedded content (for example videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor were visiting that other website.
These websites may collect data about you, use cookies, install third-party tracking tools or monitor your interactions with this embedded content if you have an account and are logged into their website. The content of these websites, the links contained therein, the modifications made to them and the products or services provided on these websites are in no way endorsed, controlled or authorized by Terre à boire. The latter cannot be held responsible for the following:
Terre à boire may modify, add or delete hyperlinks published on its website at any time.
How long is your data retained?
For users who register on our website (if possible), we also retain the personal data indicated in their profile. All users can view, modify or delete their personal information at any time (except their username). Site administrators can also view and modify this information.
What are your rights regarding your data?
You can request to receive a file containing all the personal data we have about you, including those you have provided to us. You can also request the deletion of personal data concerning you. This does not take into account data retained for administrative, legal, medical or security purposes.
Transmission of your personal data
Visitor comments may be checked using an automated spam detection service.
You may challenge Terre à boire’s compliance with this Policy by contacting our Personal Information Protection Officer.
Terre à boire has established procedures to receive complaints and requests for information regarding its Personal Information management policies and practices. The complaint procedure is easily accessible and simple to use.
Here is the title and contact information of the Personal Information Protection Officer in charge of Terre à boire’s policies and practices regarding the protection of Personal Information and to whom complaints and requests for information should be sent:
Isabelle Oligny
Email address: info@terreaboire.com
Phone number: 450 545-0257
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